You might have experienced a situation like driving away from the Tesla charging outlet but getting pulled back by a stuck Tesla charging adapter. Actually, Tesla charging adapters getting stuck is pretty common.
So, how to remove a stuck Tesla charging adapter? Well, Tesla uses a J1772 adapter for their Tesla’s charging port, and it getting stuck is bad news for you. Applying force won’t get you anywhere, no matter how much effort you put in.
You can do it by yourself if you simply unlock your Tesla, or you can get the help of Tesla services, or in a Supercharger, there might be employees who are more experienced in this kind of scenario than you are.
Ways to Remove a Stuck Tesla Charging Adapter:
There are ways to solve the problem of unplugging your stuck Tesla charging adapter. We would highly recommend you to get to the experts, but you can also do it on your own. Now, we are going to demonstrate four of them to you. So, let’s begin.
1. Unlocking your Tesla
It’s a pretty common problem for electric vehicles. Sometimes, your charging adapter might get stuck in the charging port if your vehicle is locked completely.
It’s because the surge of power is no longer available and the charging is also being locked. If you try pulling the adapter off the port with brute force, things can go sideways.
Remember that if the station handle gets separated from the adapter, the Tesla cars will automatically lock up the charging port. And then, you have to go to your touchscreen to unlock it.
So, when you get a stuck charging adapter, first try to unlock your Tesla. Doing so works most of the time as Tesla just locks every part of it when you turn off the Tesla.
2. Contacting the station owner or car provider
Sometimes, we need help when the Tesla adapter won’t come out. Many people try pulling it out with force and break off either the handle or the adapter. It’s pretty costly to buy a brand new J1772 adapter, you know.
So, when the charging cable is stuck on the J1772 adapter, try approaching the station owner or the station employees. Of course, on a Supercharger outlet, the employees or the employer knows how to unstick the adapter.
If you get trouble in a Destination charger outlet, try contacting the car providers or call the Tesla Customer Support group. They might tell you how to unplug it or they might send someone to you if possible. Either way, you can get an unplugged adapter and they might tell you the procedure so that you don’t need to call them again.
3. Checking the owner’s manual
When all doors get closed and there’s nothing you can do anymore, get help from the owner’s handbook. There’s less possibility for any fix out there for old Tesla users because they didn’t encounter this particular issue at first.
Some customers might have complained but they didn’t think it was that much of an issue. But right now, more and more adapters are getting stuck on the port. So, that’s the reason why you can get real help from the owner’s handbook or manual.
But if you don’t get the specific fix from there, there might be something along the line that the Tesla charger comes with a manual override design. For example, the Tesla charger can be separated with a hidden small grab hitch in the compartment. The precise site of the clearance latch is demonstrated in the owner’s handbook.
4. Taking emergency help from the AAA or calling any mechanic
If the owner’s handbook also betrays you, then the only path left for you is taking roadside assistance. You don’t need to worry because Tesla has advanced features for these types of scenarios.
If your Tesla is stocked with OnStar service, you can call for immediate help by using that. And if you are from the AAA (American Automobile Association), you can just call and explain your situation.
Soon enough, a mechanic or tow truck might be approaching your direction. That’s the only card you can play if none of the above works.
5. If nothing works, try the manual release method
Tesla suggests only trying the manual release technique when the touchscreen, app, or other stuff fails to remove the stuck adapter.
In that case, press and hold the rear truck button using the Key Fob (if equipped) for up to 2 seconds. Then, simply press the button on the charger adapter and remove it.
Still, not working? Then, click the Stop Charging bar on the touchscreen. Now, you have to open the rear truck and find the charge port’s release cable above (hidden inside the gap).
Pull this downward to unlock the stuck charging adapter. After that, wait for a couple of seconds. You now have to press the button and pull the stuck adapter that should come out.
Charging cables you need to know about
You should be able to know about the two types of charging cables you’ll be using to charge your Tesla. It’ll make it easier for you when you’ll be removing the adapter by yourself.
Home charging cables
These types of cables are mostly used on Tesla Destination Charger outlets. They are smaller in size and home environmentally friendly. And these types of cables are called “Type 1” cables. They are most likely to get stuck on charging ports despite their size. The problem could be with the structure of the adapter. And finally, Don’t use brute force or you will damage both the adapter and the port.
Supercharger station cables
These cables are called “Type 2” cables. They are big and mostly used on Supercharger stations. It has a locking mechanism above the socket. If the cable gets locked in position, a diminutive latch will pop out to contain spontaneous disconnection.
We know that it’s pretty frustrating when your Tesla adapter won’t come out from the charging port. But with these four methods, you should be fine. One of them must work for you.
But if it doesn’t, go to a Tesla repair shop near you, and get a maintenance check for your Tesla. There might be something wrong with your charging port or some other issues.