While driving at home or workplace, the car can refuse to connect to Tesla app. This usually occurs if the app is overloaded or has internal bugs.
Sometimes it happens if delaying software update or the car has system errors. Fix the Tesla app not connecting to car issue by doing these:
- Reboot the car.
- Download software updates.
- Turn on Allow Mobile Switch.
- Sign out and in on the Tesla app.
- Shut down and power on the phone.
- Delete & install the app.
- Turn on Cellular Data.
To understand the procedure better, keep on reading as I’m about to break these down so that you can follow. Here I Go!
Understand Why Tesla App Won’t Connect to Car
- The car isn’t able to find the connection of the Tesla app to connect via Wi-Fi or cellular data aka system error. If this occurs, Tesla needs a reboot to bring back the previous system.
- Update needed for the Tesla app as well as the car Software option. When you avoid updating the latest software, it can reduce performance and causes bugs like not connecting to the Tesla app.
- You have turned off the Allow Mobile Access option which results in this error.
- Tesla app can’t function or is stuck to deliver the signal.
- If you are using the app via cellular data, it’s possible that you’ve turned it off accidentally. This mistake causes the app to not connect to the car.
Start Fixing Tesla App Stuck on Connecting
As a busy driver who has to use the Tesla app in order to check the Tesla functions like charge stats, the issue of not connecting to the app is a huge stress. Try the given techniques to easily resolve the bug:
Fix #1: Reboot the Tesla
- Drive your Tesla in a secure place.
- Press and hold the 2 jog dials (the left & right one) of the steering wheel for up to 10 seconds.
- The main or center screen will show processing to reboot.
- Wait for it to complete the task.
- After that, turn on your Tesla app on your phone and check if it connects to the car or not.
Fix #2: Update the App & Car Software
- Get inside your Tesla if you haven’t.
- Go to the touchscreen. Click Controls > Software (at the end sector).
- Scroll down a little to find an update that is waiting for a Wi-Fi connection.
- Turn on the Wi-Fi and connect to the router that has good speed with 2.4 GHz bandwidth.
- Click on the available update and it’ll automatically download.
- After that, it’ll start to install. Just wait for a couple of seconds.
- Based on your phone operating system, do the following steps –
- For Android OS devices, go to Play Store > Profile Icon > Manage Apps and Device > Updates Available. Look for the Tesla app and click on Update (green bar). Wait for it to download and install.
- For iOS devices, go to App Store > Profile Icon. Scroll to find the Available Update section. Locate the Tesla app from the list and click on UPDATE (light blue bar). Let it be downloaded and installed.
- Open the Tesla app and test the connection to the car.
Fix #3: Switch on Allow Mobile Access
- Go to the touchscreen.
- Click on the Tesla icon (drive option) at the bottom section.
- Press the Safety & Security option.
- Hit the little setting icon at the right side above-corner.
- Then, you’ll see the hidden options at the end that say the ‘Allow Mobile Access’ bar. Click on it to grant permission.
Fix #4: Sign Out & In of The Tesla App
- Click on the Tesla app.
- After that, click on the above More option (3 lines) at the top left corner.
- At the end spot, you’ll find the Sign Out option. Click on it.
- Close the app.
- Wait for some while.
- Open the app again.
- Click on Get Started.
- Enter the Email Address and Password.
- Then, press the SIGN IN option. Done!
Fix #5: Power Off & On the Phone
It’s one of the easiest ways to fix the app not connecting to car issues. For Android devices, press and hold the Power button for 5 – 7 seconds.
Then, click on the Power Off (red sign bar) to do the job. After turning it off, you have to press the same Power button to turn it on.
For iOS devices, press and hold the Power button for a while. Then, you’ll see a message ‘Slide to power off’. Slide the bar to the end and wait for 30 seconds. After that, press and hold the same Power button to turn it on.
Fix #6: Reinstall the Tesla App
If the issue is happening due to the Tesla app, then you might need to delete the app and again install it. Thinking ‘can I delete and reinstall the Tesla app’? Yes, you can do it. Here are the instructions:
- Go to the home screen to locate the Tesla app from the list.
- Hold the app to find hidden options.
- Click on Uninstall or Remove App.
- Wait for some while.
- Go to Play Store or App Store.
- Write down Tesla in the Search bar.
- After finding the app, click Install or Get.
- Wait for the app to completely download.
- Then, open the app.
- Sign in and test it out.
Fix #7: Turn Off and On the Cellular Data
Based on your phone operating system, the direction of cellular data turning on or off is different. Follow the given steps to easily do the job:
Turn Off & On Cellular Data On iPhone:
- Open Settings > Cellular.
- There you’ll find the Cellular Data option and tap on it to turn it off.
- Wait for around 5 seconds.
- Again, tap on the same option to turn it on.
Turn Off & On Cellular Data on The Android:
- Open the Settings > Connections > Data Usage.
- There you’ll locate the Mobile Data option under the Mobile section. Click on it to turn it off.
- Wait for 5 seconds and again turn it on.
Using the app is essential to simply know the charge or energy level and monitor the car even when you are not around.
As you know the above solutions, be sure to try these to fix the Tesla app won’t connect to car bug. You won’t need a single tool to do the procedure.
After trying the troubleshooting methods, be sure to sign into your account in the app to ensure it’s connecting to the car or not.
If these don’t fix the bug, then I will recommend you quickly contact Tesla Care Center or get it repaired via an expert.