Recently, I’ve gone to a nearby Supercharger zone to change my Tesla, but it doesn’t work. After that, I tried to do the same thing in 3 different zones, but Tesla won’t charge at Supercharger.
If that’s ever happened to you, identify the causes, and then do the following techniques to fix the bugs:
- Reboot & reset the Tesla.
- Clean The Supercharger port.
- Insert the charger in the right way.
- Heat the battery and then plug the connector into the port.
Although these might seem easy, you have to do the job well. For that, learn the techniques in detail and understand the procedure well. Let’s Go!

Try This Fix When Tesla Won’t Charge at Supercharger
The fixes of Tesla not charging will require no tools except for a pair of pliers and safety equipment to avoid mishaps. Take a look at the given methods to resolve the bugs:
Method #1: Basic Fix
- Reboot the Tesla –
- Click and hold the 2 scroll buttons (Left + Right) on the steering wheel.
- Wait for the car to complete reboot.
- Power Cycle the Tesla –
- Change the car into P (Park) mode.
- Touch the screen to go to Controls > Safety & Security > Power Off.
- Click on it and hit the Power Off bar.
- Wait for around 2 minutes to complete the power cycle.
- After that, hit the brake pedal or open the door to wake up the car.
- Hard Reset the Tesla –
- Open the doors, windows, front trunk, and back trunk.
- Power Off the tesla (go to Controls > Safety & Security > Power Off and click on Power Off). Wait until the screen goes all black.
- Get out of your car and remove the battery cover.
- Spot the cap that holding the battery.
- Remove the cap.
- Take a pair of pliers to remove the negative post. Be sure the terminal not contacting other parts.
- Check on the corner left side of the front trunk to spot the Safety loop plug. Plug it out by pulling the plastic part upward or outward.
- Wait for around 1 minute. During this period, do not touch any buttons or anything else.
- Then, insert the safety loop plug back its spot.
- Attach the negative post of the 12V battery using the same pliers.
- Put on the cap and then secure the place with a battery cover.
- Close all the doors, windows, and trunks (front + back).
- Test it out.
Method #2: Wipe Out the Tesla Charger Port
- Go to your touchscreen and click Controls > Charging Port icon (lightning bolts). Or unlock your Tesla and then press the bottom of the Charging port door to open it.
- Take a small brush or rag to wipe the surface of the charging port and remove the dust. If you locate snow or anything else, then remove that.
Method #3: Plug the Charger Properly into Tesla
- Get out of Tesla.
- Open the charging port.
- Take the Supercharger connector and insert it into the Tesla Charging port in a left-to-right motion. Keep on doing it until you hear a small clicking noise to confirm the connection.
Method #4: Heat Up the Battery Before Plugging
- Go to your phone’s Tesla app and click on Climate > Defrost Car. Be sure your phone’s Tesla app is connected to the Tesla.
- Wait for around 30 – 45 minutes to defrost the car charging port and melt down snow.
- Enter the location to locate the nearby Supercharger in navigation.
- Then, select one where you want to go and charge.
- During the period of your driving, it’ll help the car’s battery to warm up and stay heated.
Why Is My Tesla Not Charging at A Supercharger?
Before you go to a repair shop, it’s wise to spot the reasons why Tesla Supercharger not charging. Let me show you all the possible causes of this error:
- Due to extreme usage, Tesla fail to recognize the external charger inserted in the port from the Supercharger. It happens due to internal errors that sometimes pop in.
- Snow or dust is stuck inside the charge port or servo that causes obstacles when you are trying to lock the Supercharger connecter. This happens when the temperature is freezing wet.
- The Supercharger connector is not connected properly to the Tesla charger port. It needs a few seconds with a left-to-right motion to insert it properly. Plus, you’ll hear a clicking noise.
- Lithium-ion batteries are not able to charge if the weather is below 20° C. In that case, it needs heating for 4 – 5 minutes before charging at this temperature.
5 Things to Note Before You Charge at Supercharger
- Park your Tesla inside the line and set it to P (Park) mode. After that, get out of your car and insert the connector.
- Register the ANPR 10 minutes before you reach the parking spot.
- Be sure to put the Supercharger on your map. It’ll help the battery to heat up manually until the Tesla reaches its destination.
- Ensure your battery is around 20 percent or above.
- If you have low battery power, turn on the C heaters to the max in order to keep the environment warm. And go to Climate Controls and turn off the A/C. Plus, lower the air temperature so it doesn’t drain battery power and use much.
Can I Charge To 100% At A Tesla Supercharger?
No, you can’t! The Tesla has an electrical standard limit for actual amps charging that you can set in the touchscreen charge option. Based on the outlet (10–30 or 14–30) to flow 24A, it is rated to charge 80% at the Supercharger.
Plus, it is suggested to set the range to 80% to lessen the congestion at high-use Supercharger. You can adjust the charge limit by yourself after plugging in the connector by using the screen settings or maybe the Tesla app.
Ending Note
Yes, one needs to use effort and patience to resolve a bug like this. As you now know the solutions, it won’t take long to fix.
In case Tesla won’t charge at Supercharger even after trying the above methods, I would recommend you use EVSE (Electric Vehicle Supply Equipment) or fix the issue via an expert.
Hope this piece of information helps you get rid of the (not charging) bug at the supercharger. Catch You in The Next Guide to Discuss New Topic!